Turnaround Times & Delivery Options
What is the standard turnaround time?
Standard turnaround time is approximately 7-10 business days from the time of quote approval and payment.
Do you offer rush options?
We do not offer same-day printing services.
- Turnaround in 5 business days: +30%
- Turnaround in 3 business days: +50%
- Turnaround in 1 business days*: +100%
*Dependent on garment availability.
What are my shipping options?
Standard turnaround time is 7-10 business days production time*, business days only. If you’d like to expedite your order, alternate shipping options are available on a case-by-case basis.
Free order pickup is available at our Lodi, NJ headquarters - with this option, you will not be charged for shipping.
*Production time excludes shipping time & is dependent on quick mock approval from the customer.
How can I check on the status of my order?
You will receive e-mail and text notifications once your order is in production & again once it is finished & ready to be picked up, or has shipped.
Due to the high volume of orders in production at any given time, we are unable to provide any further updates as to exactly when your order will be completed. If you are picking up your order, do not visit our warehouse until you receive a 'Ready for Pickup' notification.
What can affect/delay turnaround times?
The following items will be subject to a longer turnaround time past our standard turnaround terms:
- Finishing Services (Folding, Tagging, Stickering, etc)
- Process prints (CMYK or Sim Process)
- Delayed approval
- Delayed payment
When will my order go into production?
Your order will begin once all the following as been completed:
- Provided screenprint-ready artwork as confirmed by your Customer Account Specialist
- Approved mock of your design(s)
- Invoice payment
How will my order be shipped?
All general non-rush orders will be shipped via UPS Ground. Once your order is shipped, we will e-mail you a tracking number, don’t forget to check your spam folder for this one! Expedited UPS shipping methods may be available upon request including but not limited to UPS Next-Day Air, UPS 2nd Day Air and UPS 3-Day Select.